Open Systems Named a Leader in Zero Trust Edge Service Providers by Independent Research Firm

**“Open Systems is an excellent fit for midmarket and large enterprises whose cloud adoption journey needs secure connectivity.”

ZURICH, April 29, 2024** - Open Systems, the leading provider of native, managed SASE solutions with a superior user experience, today announced it has been named a Leader in The Forrester Wave™: Zero Trust Edge Service Providers, Q2 2024. In the report, Forrester evaluated nine vendors in the ZTE services providers market based on 34 criteria. Open Systems received the highest possible scores in 16 criteria including service delivery platform, networking and security services, last-mile underlay, service delivery capability, vision, innovation, roadmap, partner ecosystem, and adoption.

The Forrester report said: “It sustains its momentum through an excellent vision of target customer profiles, strong commitment to R&D, and deep engineering expertise. Open Systems delivers an impressive NPS above 60, a highly adaptable set of white-labeled targeted partners, and flexible services pricing. Its capability to integrate partners or develop features in 10 weeks or less is unmatched.”

The Forrester Wave™ for ZTE service providers notes, “[Open Systems’] impressive capabilities leverage AI and automation to autoresolve incidents later reported as KPIs. The vendor provides best-in-class service delivery agility that integrates DevOps and CloudOps. Its innovative engineering-to-operations rotation and direct level 3 support are unique among its competition…” The report also noted, “reference customers reported high satisfaction with its technical expertise, engineering support and application understanding.”

“Today more than ever, CTOs and CIOs need the peace of mind that comes from having highly secure connectivity, the agility to immediately meet dynamic business needs, and premium service quality,” said Daniel Neuhaus, CEO at Open Systems. “We believe they’ve acknowledged us for our comprehensive, cloud-native, AI-driven, unique managed Zero Trust Edge offering, and especially, our unparalleled commitment to an outstanding customer experience, which is ingrained in our DNA.”

Download your complimentary copy of The Forrester Wave™ for ZTE service providers, Q2 2024.

Open Systems SASE Experience eliminates the complexity of secure global access and network management, while providing easy and comprehensive global support. It delivers all the benefits of SASE with an exceptional delivery experience - ideal for enterprises who don’t have the resources to do it all. SASE Experience frees customers from the operational overhead of appliance purchases, installation, and maintenance, to minimize staffing costs and provide a fast ROI.

Visit Open Systems at the RSA Conference on May 6-9 in San Francisco at booth 6567 in Moscone North Hall to learn more about Open Systems SASE Experience.

About Open Systems

Open Systems is an AI-first SASE platform company delivering secure access and networking to help enterprises connect users, applications and infrastructure across complex hybrid and multi-cloud environments. Its proprietary platform combines SSE capabilities, including ZTNA, SWG, CASB and FWaaS, with SD-WAN, end-to-end connectivity, unified policy management, and advanced analytics in a single architecture.

While many cybersecurity providers focus primarily on advancing technology capabilities, Open Systems combines its AI-first SASE platform with an execution model designed for real-world operability, ensuring services are not only deployed, but continuously run, adapted and improved through a combination of AI-enabled operations and NOC-based expertise (Mission Control), built on decades of operational experience, helping organizations reduce complexity, increase visibility and strengthen security outcomes at global scale.

Founded in Switzerland in 1990, Open Systems generates more than USD 100 million in annual revenue and supports global enterprise customers operating in more than 180 countries. Since 2024, the company has been part of Swiss Post, combining Swiss trust and stability with global reach. As a European alternative to US- and Israel-based cybersecurity providers, Open Systems is guided by strong principles around sovereignty requirements, regulatory alignment, transparency and shared responsibility - taking clear ownership for security, performance and operational outcomes, helping organizations maintain control in an increasingly complex digital landscape.