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Call It "Sassy" - Gartner Calls
SASE Transformational

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SASE: The Network of the Future is Here Today

SASE: The Network of the
Future is Here Today

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About Open Systems

World-class cybersecurity and connectivity from the cloud.

Why Open Systems

A cybersecurity experience
way beyond expectations.

Why Open Systems

Line Operations Service

Ensure Smooth Operations of All Your Access Lines

Our Line Operations Service goes beyond monitoring. In addition to ensureing reliable 24×7 access line monitoring, our team will partner with you to triage access issues, providing connectivity notifications throughout the incident and allowing real-time visibility into bandwidth usage and delivering actionable analytics.

For certified access line providers, our engineers immediately act on ISP outages or problems. Here’s how we do it:

  • The on-site situation is clarified with your local contacts.
  • We then contact the ISP, open a ticket with them and track the issue until it is solved.
  • For even for more complex connectivity challenges, including packet loss, jitter, peering incidents, routing issues, and more, we collect all relevant information and provide guidance on work with the ISP.

The Benefits of Line Operations Service

Enjoy a Single Point of Contact
Enjoy a Single Point of Contact

Eliminate the complexity of operating connectivity across cities, regions, and continents to ensure smooth operations.

Continuous Monitoring and Alerting
Continuous Monitoring and Alerting

Continuous monitoring, incident alerting and real-time visibility of all your access lines.

Maintain Flexibility and Agility
Maintain Flexibility and Agility

Get all the flexibility of SD-WAN without the management overhead.

Line Operations Service Options

Line Operations Service is offered through two different options, basic and certified.

Monitoring

Triage and Notification

ISP Notification

Local ISP Check

Troubleshooting and Tracking

Bandwidth Analytics

Basic

Certified

Show Features +
Basic
Certified

Basic

Monitoring

Triage and Notification

ISP Notification

Local ISP Check

Troubleshooting and Tracking

Bandwidth Analytics

Certified

Monitoring

Triage and Notification

ISP Notification

Local ISP Check

Troubleshooting and Tracking

Bandwidth Analytics

How To Buy

Line Operations Service is available as an add-on product to any of our SASE service plans. Our plans combine 24×7 expertise focused on connecting and protecting users, apps, sites and clouds – all unified on an intelligent platform.

How To Buy