Why Open Systems SASE & SD-WAN Technology and Security

Open Systems is a secure access service edge (SASE) pioneer delivering a complete solution to network and security. Open Systems’ managed services offer cloud-native architecture, secure intelligent edge, hybrid cloud support, 24×7 operations by level-3 engineers, and predictive analytics.

View At-A-Glance

Unrivaled Customer Experience

At Open Systems, every team member is committed to making your experience with us like no other—our experts are laser focused on helping you simplify your network and security operations to enable you to focus on bigger things—like growing your business. We begin with our unrivaled Open Systems Customer Experience and add a precise blend of best-of-breed SD-WAN technology, flexible service delivery options, ISO-certified secure management services, and unique DevOps practices.

Why Open Systems SASE?

Everything You Want <br>from One Partner

Everything You Want
from One Partner

Best-of-breed SD-WAN technology and security combined with unrivaled customer experience

Security is in our DNA

Embedded security at every layer of your network—edge to edge

24x7 Global Operations<br>Managed by Experts

24x7 Global Operations
Managed by Experts

L3 network and security engineers follow the sun to rapidly resolve issues in more than 180 countries

Uncompromising Flexibility and Agility

We offer unprecedented levels of flexibility and business agility without the need to dedicate scarce IT resources to support network SLAs. Assisted by AI-based automated monitoring and ticketing, L3 engineers work collaboratively with your IT team to ensure optimal performance and robust security for your network, freeing your team to focus on other priorities. These same expert engineers fully participate in our DevOps practices, developing new features and technologies based on the real-world needs of your business.

Open Systems Managed Services

Operating an enterprise-grade, global network means maintaining control, performance, and security 24×7. We know how hard it is to find the skilled staff to maintain an in-house NOC and SOC – that’s why we do it for you. See how our experts can be your experts and how we turn data into actionable insights – all visible in our Customer Portal.

Cutting-edge Technology

Rooted in a culture of engineering excellence, our team works closely with you to define your requirements and deliver a custom-designed solution to simplify your network and security operations—so you can grow.

Built for Operations,
Born to Be Agile

Open Systems Secure SD-WAN is purpose-built to enable operations by our expert L3 engineers, eliminating the need for you to manage and orchestrate another set of complex technologies. Unlike managed services that are constrained by third-party appliances, we integrate best-of-breed SD-WAN features and SOC capabilities, follow-the-sun operations support, and a flexible deployment model that leverages industry standard white box platforms. Network changes and upgrades are seamless, with additional services available on-demand and without the need for additional deployment.

Complete Visibility,
Proven Accountability

While most operations and security are handled directly by our experts, a dedicated customer portal enables authorized users to monitor your network from any browser, delivering complete visibility anytime, anywhere. Users can view data, track metrics, create tickets, and communicate securely with L3 engineers in our Open Systems Operations Centers. A suite of tools to assist with troubleshooting, configuration, and user administration is also provided for self-service. With a comprehensive audit trail of portal access and activity, complete accountability is assured.

Eliminate the Skills Gap Challenge

It’s not easy for enterprises to operate a global network, both from the perspective of technical challenges and qualified staffing. For this reason, large organizations like Der Spiegel have chosen to rely on the managed services of Open Systems to solve their operational needs and power their growth. Sven Rathjen, Head of IT at Der Spiegel, shares his experience and explains why Open Systems managed services are important to his organization.

Network Issues Are No Issue

More than 80% of all network problems are proactively detected and ticketed by AI-based automated monitoring technology, so our experts are free to focus on resolving them quickly. By effectively combining human and machine intelligence, 90% of all tickets are resolved without customer intervention.

“The value of our partnership with Open Systems is having a 24x7 SOC. It’s difficult for one man to be awake for 24 hours a day.”

Rolando Galezzi

CISO

See how we are helping our customers and the IT leaders’ community during the COVID-19 crisis.

Open Systems SASE

Secure Access Service Edge

Featured Resource

SASE: The Network of the
Future Is Here Today

Secure SD-WAN

Extended Detection & Response

Featured Resource

The Definitive
Guide to SD-WAN

Use Cases

Industry Solutions

Featured Solution

Accelerate your Journey to the Microsoft Cloud

Resources

Resource Center

Featured Resource

Gartner Market Guide for Managed Detection and Response Services, 2020

We're All About Partnership

Partners

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Accelerate your Journey to
the Microsoft Cloud

Open Systems

Company

A Great Place to Work

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Why Open Systems

We're in This Transformation Together

Unrivaled Customer Experience