The 6 SD-WAN Evaluation Factors
A buyer's shortlist: the six factors that decide an SD-WAN choice.



Why it is worth reading
Most SASE journeys start with SD-WAN - and the network transformation that comes with it has significant cost implications, so the provider choice decides how the whole journey goes. Telcos tend to lock you into their own connectivity, and traditional MSPs stitch together point products with pay-per-ticket support and leave the end-to-end risk with you.
This guide works through the six factors that decide an SD-WAN evaluation - network, security, technology, setup, operations, and organization. For each factor it gives concrete look-for and avoid lists: from connectivity-agnostic links and end-to-end backbone SLAs to kill-chain coverage, zero-touch deployment, and 24x7 access to expert-level engineers.
What is inside
- NetworkConnectivity-agnostic links, a backbone with end-to-end SLAs, and application-based identification, routing, and visibility.
- SecurityCoverage across the whole kill chain and a unified, single-pass stack instead of stitched point products.
- TechnologyWho evaluates new technology and owns the hardware and software lifecycle - and who carries the EOL risk.
- SetupDesign and configuration that fit your organization, all-inclusive project management, and zero-touch deployment worldwide.
- Operations24x7 change and incident support without ticket limits, disciplined patching, and monitoring that comes with every feature.
- OrganizationExpertise included in the service instead of billed on top, plus a strategic roadmap for long-term agility.
Committing to any networking and security provider is a strategic business decision that has long-term ramifications.Who it is for
- Network architects shortlisting managed SD-WAN providers as the first SASE step
- IT leaders comparing telco, MSP, and SASE-native offers
- Budget owners weighing SD-WAN economics against MPLS
Founded in Switzerland. Backed by Swiss Post.
Founded in Switzerland in 1990, Open Systems generates more than USD 100 million in annual revenue and supports global enterprise customers operating in more than 180 countries. Since 2024, the company has been part of Swiss Post, combining Swiss trust and stability with global reach. As a European alternative to US- and Israel-based cybersecurity providers, Open Systems is guided by strong principles around sovereignty requirements, regulatory alignment, transparency and shared responsibility - taking clear ownership for security, performance and operational outcomes, helping organizations maintain control in an increasingly complex digital landscape.
Autonomous SASE. AI-powered. Human-backed.
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