Open Systems is Named by Gartner in its 2020 Market Guide for Managed Detection and Response Services

A Few Months After Launching its MDR Service, Company is Recognized as a Representative Vendor

Redwood City, Calif. – October 6, 2020 – Open Systems, the preeminent cybersecurity and networking provider for the enterprise cloud, today announced that it has been listed as a Representative Vendor in Gartner’s 2020 Market Guide for Managed Detection and Response Services1 (MDR).

This news comes as the company’s recently launched MDR service has already won notable deals with several enterprise customers to protect more than 150 of their sites worldwide.

MDR is an increasingly popular security option for enterprises, with a sudden growth in interest driven largely by the dramatic rise in cyberattacks due to COVID-19. The report states, “Gartner has observed a 44% growth in end users’ inquiries during the past 12 months” and that “by 2025, 50% of organizations will be using MDR services for threat monitoring, detection and response functions that offer threat containment capabilities.”

“Demand for MDR is on the rise and we believe Gartner’s naming us a Representative Vendor validates Open Systems’ leadership amongst vendors in this crowded marketspace,” said Jeff Brown, CEO of Open Systems. “A key reason we have already won so many deals is our ability to contain threats early in the cyber kill chain, because seconds count during an attack. By focusing on ‘delivering outcomes, not alerts’ our MDR service enables enterprises to enjoy state-of-the-art security without having to build and staff their own security operations centers (SOC).”

The Gartner report notes that quickly responding to threats is a key requirement for MDR services, stating “security leaders are increasingly cognizant that reducing the time to detect a threat is meaningless without a corresponding reduction in the time to respond to a threat to enable a return to a known good state.”

Open Systems’ cloud-native MDR service uniquely combines trusted response capabilities with best-in-class detection and analytics and unmatched service for the early detection and containment of cyberthreats. Highly trained security experts provide 24/7 service, constantly monitoring for threats from the company’s two world-class SOCs in Silicon Valley and Switzerland.

The MDR service is built upon the same managed services platform as the company’s Secure Access Service Edge (SASE) solution, which has been developed over 30 years. Integration with the SASE platform enables the MDR service to look deeper into customers’ networks to detect and isolate threats.

[1] Gartner, “Market Guide for Managed Detection and Response Services,” Toby Bussa, Kelly Kavanagh, Pete Shoard, John Collins, Craig Lawson, Mitchell Schneider, August 26, 2020.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Open Systems

Open Systems is the preeminent networking and cybersecurity provider for the enterprise cloud. Open Systems takes away enterprises’ operational headaches as they securely scale in the cloud. Our services combine 24×7 expertise with an intelligent platform to predict, prevent, detect and respond to cyberthreats so enterprises can thrive.

More information is available at open-systems.com