Email Security Service
Protect Business Communication and User Productivity
Email remains the #1 target for cyberattacks, with phishing, malware, and impersonation threats evolving faster than ever. A single breach can expose sensitive data, disrupt operations, and trigger costly compliance violations. As AI-generated attacks lead to more.
An effective email security service goes beyond blocking spam – it ensures your entire configuration is up to date, aligned with best practices, and constantly adapting to emerging threats. From encryption and DLP to sender verification and outbound filtering, it’s about building a resilient, compliant email environment that protects your people and your data.
With phishing attacks up 569% since 2022 and regulatory pressure increasing, the time to secure your email infrastructure is now. Smart, AI-powered protection isn’t a luxury – it’s a business-critical necessity.
Your Service Benefits
Complete Threat Protection
Block phishing, malware, and spam with AI-powered detection and real-time filtering – before threats ever reach your users.
Operational Compliance Focus
Day-to-day compliance needs are supported through practical security measures – such as encryption, logging, and policy enforcement – built into real-life email workflows.
Expert-Managed Security
Get best-practice configuration, Swiss/EU data hosting, and hands-on management from email security specialists you can trust.
Components of Email Security Service
Standard Email Security
Covers essential defenses like sender authentication, encryption, spam and malware filtering, and customizable policy controls – built to protect against common threats and enforce security best practices.
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Advanced Email Security
Adds AI-driven, behavior-based filtering to stop zero-hour phishing, impersonation, and image-based threats – enhancing detection accuracy without disrupting email delivery or user experience.
Learn MoreStandard Email Security Foundation
Establish essential protection with sender verification (SPF, DKIM, DMARC), TLS encryption, and layered content analysis for malware, spam, and phishing. Granular policy controls allow custom routing, tagging, and enforcement – keeping your organization secure while maintaining flexibility and compliance across everyday email operations.
Advanced AI-Driven Protection
Based on Open System’s Standard Email Security service, Advanced Protection strengthens defenses with adaptive, AI-based threat detection that learns from your organization’s communication patterns. Block zero-hour phishing, thread hijacking, malicious QR codes, and BEC attempts in real time – all before delivery. Seamlessly layers onto standard protection without impacting performance or user experience.
Included in the Service
Customer Portal
Visibility and Control
Use Case: Security and IT teams need real-time insight and operational flexibility to monitor, manage, and adapt email flows quickly. They use the portal to analyze detailed traffic logs, investigate threats, and adjust policies like allow/block lists without delays.
Benefits: Teams gain faster detection of issues, quicker response to changes, and reduced reliance on support tickets.
The Open Systems Service Difference: Role-based access, intuitive self-service tools, and built-in safety checks ensure secure, efficient control without risking misconfiguration.
Expert-level Support
High Quality Operational Execution
Use Case: When businesses face complex email configuration changes (e.g., setting up encryption, adjusting SPF/DKIM, or troubleshooting delivery issues), they rely on 24×7 expert support to act swiftly and accurately. Issues like spam misclassification or new sender setup are handled through tickets or direct escalation.
Benefits: Changes are implemented correctly, minimizing risk and ensuring continuity.
The Open Systems Service Difference: Deep expertise in secure configuration and fast, holistic issue analysis helps reduce operational burden and enhance threat accuracy over time.
Designated Account Management
Tailored Strategy and Guidance
Use Case: Organizations with unique email requirements – like custom routing for executives or staged DMARC rollout – engage with designated Technical Account Managers (TAMs) to design and implement solutions aligned with their specific needs and infrastructure.
Benefits: Technical challenges are turned into scalable, compliant configurations that support long-term business goals.
The Open Systems Service Difference: TAMs combine deep system knowledge with personalized, proactive consulting, making complex policies like DMARC understandable and actionable for your team.
Visibility and Control
Use Case: Security and IT teams need real-time insight and operational flexibility to monitor, manage, and adapt email flows quickly. They use the portal to analyze detailed traffic logs, investigate threats, and adjust policies like allow/block lists without delays.
Benefits: Teams gain faster detection of issues, quicker response to changes, and reduced reliance on support tickets.
The Open Systems Service Difference: Role-based access, intuitive self-service tools, and built-in safety checks ensure secure, efficient control without risking misconfiguration.
High Quality Operational Execution
Use Case: When businesses face complex email configuration changes (e.g., setting up encryption, adjusting SPF/DKIM, or troubleshooting delivery issues), they rely on 24×7 expert support to act swiftly and accurately. Issues like spam misclassification or new sender setup are handled through tickets or direct escalation.
Benefits: Changes are implemented correctly, minimizing risk and ensuring continuity.
The Open Systems Service Difference: Deep expertise in secure configuration and fast, holistic issue analysis helps reduce operational burden and enhance threat accuracy over time.
Tailored Strategy and Guidance
Use Case: Organizations with unique email requirements – like custom routing for executives or staged DMARC rollout – engage with designated Technical Account Managers (TAMs) to design and implement solutions aligned with their specific needs and infrastructure.
Benefits: Technical challenges are turned into scalable, compliant configurations that support long-term business goals.
The Open Systems Service Difference: TAMs combine deep system knowledge with personalized, proactive consulting, making complex policies like DMARC understandable and actionable for your team.
What Sets Our Solution Apart
Multi-Layered Threat Defense
Combine a multitude of proven Security Email Gateway filtering capabilities with AI-driven detection to block malware, phishing, spam, and advanced threats – enhancing native protections like Microsoft 365 for a stronger, layered security posture.
Comprehensive Configuration Flexibility
Offers granular sender verification, dynamic content analysis, and flexible policy controls, all continuously updated through automated threat intelligence for precise, adaptable email security tailored to your needs.
Integrated Advanced Protection
Marries SEG control with AI-level detection for pre-delivery threat blocking, supports built-in DMARC enforcement, and integrates seamlessly with SASE tools to enhance security and user awareness without sacrificing performance.
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