What is MDR?

Managed Detection and Response (MDR) is a service that offers a 24×7 security operations center (SOC), leveraging security technology and expertise needed to detect, prioritize, and respond to threats. It reduces costs and enhances security posture, giving you a way to outsource capabilities you need to protect data.

MDR helps companies to prepare for, detect, and respond to cybersecurity threats in real-time. MDR executes each of these processes to eliminate threats 24/7, allowing for extra security without the need for an in-house IT team to take care of it.

What are the Components of MDR?

MDR typically includes:

  • Incident Investigation - A team of experts who use data analytics and machine learning to prioritize alerts, determining whether they are a true or false positive.
  • Alert Triage - The outsourced security analysts review the alerts and determine criticality to prioritize the highest risk issues and respond to them first.
  • Threat Hunting - The security analysts also proactively search the customer’s networks and systems looking for Indicators of Compromise (IoC) that indicate an Advanced Persistent Attack (APT).
  • Remediation - The MDR’s team takes action remotely to respond to the different security events detected, taking the burden off the IT team.

What is the History of MDR?

While MDR is nothing new, current offerings are an evolution of what has been building for some time. In the early days of corporate computing, most companies had an IT team that managed their data security by reviewing logs and handling malware. As corporate infrastructures became more complex, new services came out, offering remote firewall management.

The rise of the internet meant that companies needed services that could help monitor network traffic and send their IT teams alerts. Over the last ten to fifteen years, companies have moved more sensitive data to the cloud, and attacks have become more sophisticated, causing more damage. This led to the rise of response capability offerings, giving companies a way to reduce cybersecurity costs. However, these capabilities used manual detections which became ineffective over time.

Today, MDR gives companies a way to access advanced automation and analytics without having a dedicated in-house team so that they can mitigate data breach risks more cost-effectively.

How Does MDR Work?

MDR is a combination of people, processes, and technologies that enable proactive cybersecurity. MDR is a remote monitoring, detection, and response service that combines threat intelligence, analytics, and forensic data. From the technology, the outsourced security experts decide what alerts need an immediate response, determine the appropriate response, and take remediation actions.

MDR teams communicate regularly with customers via email and telephone. This takes the burden of daily security management tasks off IT teams.

Open Systems MDR+

Open Systems MDR+ with Mission Control is the only managed detection and response service that protects customers today and increases their security maturity for tomorrow. Built for Microsoft security customers, MDR+ combines certified experts, exemplary processes, and seamless technology to deliver tailored, 24×7 protection while reducing attack surfaces and response time.