{"id":18894,"date":"2026-02-03T09:43:03","date_gmt":"2026-02-03T08:43:03","guid":{"rendered":"https:\/\/www.open-systems.com\/?p=18894"},"modified":"2026-02-06T11:10:27","modified_gmt":"2026-02-06T10:10:27","slug":"meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht","status":"publish","type":"post","link":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/","title":{"rendered":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":60,"featured_media":18990,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[77],"tags":[166],"class_list":["post-18894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-unkategorisiert","tag-datenflut"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht - Open Systems<\/title>\n<meta name=\"description\" content=\"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht\" \/>\n<meta property=\"og:description\" content=\"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\" \/>\n<meta property=\"og:site_name\" content=\"Open Systems\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/opensystemsag\" \/>\n<meta property=\"article:published_time\" content=\"2026-02-03T08:43:03+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-06T10:10:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex-DE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Barbara J\u00e4ggi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@securesdwan\" \/>\n<meta name=\"twitter:site\" content=\"@securesdwan\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\"},\"author\":{\"name\":\"Barbara J\u00e4ggi\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/96ee72dbc191e2a801ed0e0dd1c5ab10\"},\"headline\":\"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht\",\"datePublished\":\"2026-02-03T08:43:03+00:00\",\"dateModified\":\"2026-02-06T10:10:27+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\"},\"wordCount\":14,\"publisher\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png\",\"keywords\":[\"Datenflut\"],\"articleSection\":[\"Unkategorisiert\"],\"inLanguage\":\"de\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\",\"url\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\",\"name\":\"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht - Open Systems\",\"isPartOf\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png\",\"datePublished\":\"2026-02-03T08:43:03+00:00\",\"dateModified\":\"2026-02-06T10:10:27+00:00\",\"description\":\"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#breadcrumb\"},\"inLanguage\":\"de\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage\",\"url\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png\",\"contentUrl\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png\",\"width\":1200,\"height\":628,\"caption\":\"Werbegrafik f\u00fcr einen Blogartikel von Aron Karpati und Alex Arwadi \u00fcber \\\"Lucy\\\", ein KI-gest\u00fctztes Self-Service-Tool, das Klarheit trotz Datenflut bringt, mit den Portr\u00e4ts der beiden und dem Opensystems-Logo auf dunkelblauem digitalem Hintergrund.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.open-systems.com\/de\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#website\",\"url\":\"https:\/\/www.open-systems.com\/de\/\",\"name\":\"Open Systems\",\"description\":\"Secure Connectivity Made Simple\",\"publisher\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.open-systems.com\/de\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#organization\",\"name\":\"Open Systems\",\"url\":\"https:\/\/www.open-systems.com\/de\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2020\/02\/OS_Logo_Primary_BlackGreen.png\",\"contentUrl\":\"https:\/\/www.open-systems.com\/wp-content\/uploads\/2020\/02\/OS_Logo_Primary_BlackGreen.png\",\"width\":848,\"height\":656,\"caption\":\"Open Systems\"},\"image\":{\"@id\":\"https:\/\/www.open-systems.com\/de\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/opensystemsag\",\"https:\/\/x.com\/securesdwan\",\"https:\/\/www.linkedin.com\/company\/opensystems\",\"https:\/\/www.youtube.com\/channel\/UCQ747zdWSoIm3fqmghqFcJQ\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/96ee72dbc191e2a801ed0e0dd1c5ab10\",\"name\":\"Barbara J\u00e4ggi\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de\",\"@id\":\"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/243de0bbf81509b279a06dfae8318e7d77bcaf98a0e61668ba9bcf907ba775ed?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/243de0bbf81509b279a06dfae8318e7d77bcaf98a0e61668ba9bcf907ba775ed?s=96&d=mm&r=g\",\"caption\":\"Barbara J\u00e4ggi\"},\"url\":\"https:\/\/www.open-systems.com\/de\/blog\/author\/bjaeggi\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht - Open Systems","description":"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/","og_locale":"de_DE","og_type":"article","og_title":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht","og_description":"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.","og_url":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/","og_site_name":"Open Systems","article_publisher":"https:\/\/www.facebook.com\/opensystemsag","article_published_time":"2026-02-03T08:43:03+00:00","article_modified_time":"2026-02-06T10:10:27+00:00","og_image":[{"width":1200,"height":628,"url":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex-DE.png","type":"image\/png"}],"author":"Barbara J\u00e4ggi","twitter_card":"summary_large_image","twitter_creator":"@securesdwan","twitter_site":"@securesdwan","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#article","isPartOf":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/"},"author":{"name":"Barbara J\u00e4ggi","@id":"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/96ee72dbc191e2a801ed0e0dd1c5ab10"},"headline":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht","datePublished":"2026-02-03T08:43:03+00:00","dateModified":"2026-02-06T10:10:27+00:00","mainEntityOfPage":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/"},"wordCount":14,"publisher":{"@id":"https:\/\/www.open-systems.com\/de\/#organization"},"image":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage"},"thumbnailUrl":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png","keywords":["Datenflut"],"articleSection":["Unkategorisiert"],"inLanguage":"de"},{"@type":"WebPage","@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/","url":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/","name":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht - Open Systems","isPartOf":{"@id":"https:\/\/www.open-systems.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage"},"image":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage"},"thumbnailUrl":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png","datePublished":"2026-02-03T08:43:03+00:00","dateModified":"2026-02-06T10:10:27+00:00","description":"Moderne Netzwerk- und Sicherheitsservices sollen schnell, intuitiv und jederzeit verf\u00fcgbar sein. Ger\u00e4t jedoch etwas aus dem Lot, erleben Kundinnen und Kunden h\u00e4ufig fragmentierte Abl\u00e4ufe, unklare n\u00e4chste Schritte und unn\u00f6tige Reibung in der Zusammenarbeit mit dem Operations-Team.","breadcrumb":{"@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#breadcrumb"},"inLanguage":"de","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/"]}]},{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#primaryimage","url":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png","contentUrl":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2026\/02\/OS-2026-Meet-Lucy-AI-Powered-Self-Service-Aron-Alex.png","width":1200,"height":628,"caption":"Werbegrafik f\u00fcr einen Blogartikel von Aron Karpati und Alex Arwadi \u00fcber \"Lucy\", ein KI-gest\u00fctztes Self-Service-Tool, das Klarheit trotz Datenflut bringt, mit den Portr\u00e4ts der beiden und dem Opensystems-Logo auf dunkelblauem digitalem Hintergrund."},{"@type":"BreadcrumbList","@id":"https:\/\/www.open-systems.com\/de\/blog\/meet-lucy-wie-ki-gestuetzter-self-service-operative-einfachheit-und-ein-nahtloses-support-erlebnis-ermoeglicht\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.open-systems.com\/de\/"},{"@type":"ListItem","position":2,"name":"Meet Lucy: Wie KI-gest\u00fctzter Self-Service operative Einfachheit und ein nahtloses Support-Erlebnis erm\u00f6glicht"}]},{"@type":"WebSite","@id":"https:\/\/www.open-systems.com\/de\/#website","url":"https:\/\/www.open-systems.com\/de\/","name":"Open Systems","description":"Secure Connectivity Made Simple","publisher":{"@id":"https:\/\/www.open-systems.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.open-systems.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de"},{"@type":"Organization","@id":"https:\/\/www.open-systems.com\/de\/#organization","name":"Open Systems","url":"https:\/\/www.open-systems.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.open-systems.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2020\/02\/OS_Logo_Primary_BlackGreen.png","contentUrl":"https:\/\/www.open-systems.com\/wp-content\/uploads\/2020\/02\/OS_Logo_Primary_BlackGreen.png","width":848,"height":656,"caption":"Open Systems"},"image":{"@id":"https:\/\/www.open-systems.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/opensystemsag","https:\/\/x.com\/securesdwan","https:\/\/www.linkedin.com\/company\/opensystems","https:\/\/www.youtube.com\/channel\/UCQ747zdWSoIm3fqmghqFcJQ"]},{"@type":"Person","@id":"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/96ee72dbc191e2a801ed0e0dd1c5ab10","name":"Barbara J\u00e4ggi","image":{"@type":"ImageObject","inLanguage":"de","@id":"https:\/\/www.open-systems.com\/de\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/243de0bbf81509b279a06dfae8318e7d77bcaf98a0e61668ba9bcf907ba775ed?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/243de0bbf81509b279a06dfae8318e7d77bcaf98a0e61668ba9bcf907ba775ed?s=96&d=mm&r=g","caption":"Barbara J\u00e4ggi"},"url":"https:\/\/www.open-systems.com\/de\/blog\/author\/bjaeggi\/"}]}},"_links":{"self":[{"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/posts\/18894","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/users\/60"}],"replies":[{"embeddable":true,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/comments?post=18894"}],"version-history":[{"count":3,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/posts\/18894\/revisions"}],"predecessor-version":[{"id":18992,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/posts\/18894\/revisions\/18992"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/media\/18990"}],"wp:attachment":[{"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/media?parent=18894"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/categories?post=18894"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.open-systems.com\/de\/wp-json\/wp\/v2\/tags?post=18894"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}